OFFICE OF GENERAL AFFAIRS Q&A

Office of Environment Management
Q&A
1 Q:Where can I take school bus & timetable?
A:Please go to “announcements” in the site of Environmental Management Section Department for latest timetable and stops of school bus.
2 Q:How to book a classroom?
A:During winter summer vacation: Please fill in “Application for Borrowing Classrooms or Facilities” from Environmental Management Section Department for application.
In semester: For e-desk: Please fill in “Application for Borrowing Classrooms or Facilities” from Environmental Management Section Department, and go to Curriculum Section for approbation (also to Social Education Section if in evenings holidays), then go back to Environmental Management Section Department to finish the application.
No needs for e-desk: Please fill in “Application for Borrowing Classrooms or Facilities” from Environmental Management Section Department, and go to Curriculum Section for approbation (also to Social Education Section if in evenings holidays), then go back to Environmental Management Section Department to finish the application.
3 Q:What if equipment in classroom is out of order?
A:Please report to nearest department office, or dial extension no. 1131 for report to Environmental Management Section Department.
4

Q:What if my classroom is locked?

A:Please to Environmental Management Section Department for borrowing keys (with student ID), and return keys before 17:00 at the same day.
5 Q:What if there is no chalk or blackboard eraser?
A:Please take them from nearest department office. If there is out of stock in department office, take it from Environmental Management Section Department.


Section of Financial and Property Management
Q&A
1 Q.How should I enroll if my university fees are paid by credit card or ATM transfer? How is the receipt obtained?

A:
1. Students who paid the fees via ATM transfer or by credit card , please tell the staff    your payment method at enrollment. If there are problems, please show your proof of payment such as ATM transaction receipt or warrant of payment.
2. The receipt can be obtained on the CTBC bank website:https://school.ctbcbank.com/cstu/index.jsp

2

Q. How many ATM machines are there in the university campus?

A: There are five ATM machines in the campus, respectively belong to Bank of Taiwan, CTBC and Taiwan Post. The two ATM machines of Bank of Taiwan locate in College Of Engineering Building beside the food court and the second floor of Administration Building. The two CTBC ATM machines are in 7-11 convenient store and on the first floor of College Of Design And Arts Building. Taiwan Post’s ATM machine is outside of College Of Foreign Language Building J100.
3

Q. When will the payment slip of university fees and accommodation form be issued? What can I do if I do not receive them?

A:
A. The payment slips of first semester will be sent to first-year students two weeks prior to enrollment and one month prior to enrollment for current undergraduates.
A. The payment slips of second semester will be sent to all students one month prior to enrollment. The specified time above can be changed according to actual operation process.

Students who have not received the payment slips can find them on the website of Office of the General Affairs, Department of Cashier and Fixed Asset Management or new announcements on DYU website and print the page. Alternatively these payment slips can be enquired and requested by calling the office given above.
4

Q. What are the salary payment methods?

A.If you work as a long term position or project assistant, please provide your bank account numbers to the university (there is no transaction fees for students). The payments will be paid on specified dates. If your payment is paid in cash or check, please bring your ID (student ID, Citizen ID etc.) and your bank account number to us during business hours. If you are getting someone else to do this for you, please ensure both of your IDs are presented otherwise the payment cannot be made. Or visit our website http://ac.dyu.edu.tw/ac/pay/index.htm
5

Q. When are the payment dates of part time job salary?

A: The payment date is on the 15th of the following month or on the next business day if the 15th is holiday in that month. The payment can be received after mid-night on the date.
6

Q.  When will the approved payment be transferred to the account provided?

A.When the payment is transferred, we will send an email to notify the payee. If the payment method is deposit, please check the bank account provided on the next day( holidays not included) to ensure the payment is received. If the payment is to be made in cash or check, please bring your ID (student ID, Citizen ID etc.) and bank account number to us when receiving the message. If you are getting someone else to do this for you, please ensure both of your IDs are presented otherwise the payment cannot be made. Or visit our website http://ac.dyu.edu.tw/ac/pay/index.htm

7

Q. How to provide the account information as a non-university staff? (project assistant or part-time jobs)

A. When filling the application form of the payment, please include the Citizen ID number as well as the bank account number.
8

Q. When will the internet at the dormitory be available after the fees paid?

A. Two to three working days are required after the application form is received with payment made.
9

Q. What are the electricity charging rates of the air conditioning in the dormitory?

A. The conditioning fee is included in the dormitory fees at the beginning of academic year ( Please refer to the statement of school fees issued on the Accounting Office website http://ao.dyu.edu.tw/news/news.html ). When the year finishes, the actual usage will be calculated. If the usage exceeds , extra payment will be required. If the usage is less , refund will be made accordingly . The charging rate is based on the average electricity cost on anterior academic year.

10

Q. How to borrow the graduation academic costume? When does the costume need to be returned?

A:
(1) The graduation academic costume application will be open in the second semester by the Department of Cashier and Fixed Asset Management for graduates in that year. The class representative will record the number and name list and hand the application form to the department.
(2) The costumes should be returned on the day of graduation ceremony or within two weeks after graduation ceremony.



 

Section of Construction Management
Q&A
1

Q:Does quarters have 24-hour supply of hot water do?

A:Mining time now houses hot water control, water supply time is 16:00 to 23:00 only;
control time but can be detached to the quarters on each floor 24 hours a water heater
to use.
2 Q:How to check air-conditioned quarters Electrical charges?
A:Please to General Office battalion Calligraphists Unit website department Notice Click student hostels air Notice system query can.
3 Q:Construction equipment repair damage to the How to apply?
A:Student status - Education Department's Office response to the repair area; dormitory repair response to administrators.Staff capacity - directly online fill out the "restoration and processing a single application."
4 Q:Equipment or property damage to the equipment, how to apply for repair?
A:Direct online fill out the "acceptance of a single property please repair contracting" and print the form to the Construction and Maintenance Section.
5 Q:Campus equipment found leaking or tripped how to do this?
A:Can call the school office hours ext 1100-1105 General Services and Maintenance Division to inform treatment; non-office hours can call the school to inform guard officers ext 1150-1151.
6 Q:Campus phone machines, transfer machines how to apply?
A:Campus extension application - fill out the "telephone business application form," submitted to Construction and Maintenance Section.Dedicated phone application – fill out the "telephone service for one" and to make available information on personal documents sent to Construction and Maintenance Section.

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